CVE-2026-53591CWE-287

FreeScout Vulnerable to Unauthenticated Conversation Thread Injection via HMAC Length Bypass in FetchEmails

High · published July 20, 2026

CVSS v3.1
8.6
EPSS
0%
Percentile
30.2
In the wild
Unconfirmed
What it is

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.223, an unauthenticated attacker can inject messages into any existing support conversation by sending a single email to the helpdesk's public address with a crafted `In-Reply-To` header. No credentials, tokens, or prior access are required. The injected message is rendered in the agent UI as a legitimate customer reply, the conversation is automatically reopened, and the `last_reply_from` field is set to the attacker's identity. Version 1.8.223 contains a fix.

The record
Technical detail
CVSS v3.1
8.6 · HIGH
Vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:H/A:L
CVSS v4.0
Not supplied
EPSS
0.00375 · 30.2th percentile
Weakness
CWE-287 · Improper Authentication
Published
2026-07-20T19:47Z
EPSS history
Timeline
  • 20 JUL 19:47Z
    FreeScout Vulnerable to Unauthenticated Conversation Thread Injection via HMAC Length Bypass in FetchEmails
    cvelistv5