Critical · published June 12, 2026
CVSS calls it critical at 10.0. It is confirmed in active exploitation. It sits in the 93.0th percentile for exploit probability.
SimpleHelp versions 5.5.15 and prior and 6.0 pre-release versions contain an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication. No user interaction is required.
| Product | Versions | Fixed in |
|---|---|---|
| simple-help/simplehelp | < 5.5.16 | 5.5.16 |
| simple-help/simplehelp | all versions | — |