CVE-2026-48210CWE-200CWE-269
Possible information disclosure via External Interface
Medium · published May 31, 2026
What it is
An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend
This issue affects OTRS 2026.3.1
The record
Technical detail
- CVSS v3.1
- 5.7 · MEDIUM
- Vector
- CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
- CVSS v4.0
- Not supplied
- EPSS
- 0.00306 · 22.2th percentile
- Weaknesses
- CWE-200 · Exposure of Sensitive Information to an Unauthorized Actor; CWE-269 · Improper Privilege Management
- Published
- 2026-05-31T21:11Z
EPSS history
Timeline