CVE-2026-40592CWE-862

FreeScout's cross-user undo reply allows mailbox peers to recall another agent's outbound reply

Medium · published April 21, 2026

CVSS v3.1
5.9
EPSS
0%
Percentile
28.5
In the wild
Unconfirmed
What it is

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the undo-send route `GET /conversation/undo-reply/{thread_id}` checks only whether the current user can view the parent conversation. It does not verify that the current user created the reply being undone. In a shared mailbox, one agent can therefore recall another agent's just-sent reply during the 15-second undo window. Version 1.8.214 fixes the vulnerability.

The record
Technical detail
CVSS v3.1
5.9 · MEDIUM
Vector
CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:H/A:L
CVSS v4.0
Not supplied
EPSS
0.00359 · 28.5th percentile
Weakness
CWE-862 · Missing Authorization
Published
2026-04-21T16:57Z
EPSS history
Timeline
  • 21 APR 16:57Z
    FreeScout's cross-user undo reply allows mailbox peers to recall another agent's outbound reply
    cvelistv5