CVE-2026-27954CWE-862

LiveHelperChat has department-level authorization bypass in holdaction, blockuser, and transferchat endpoints

Medium · published February 26, 2026

CVSS v4.0
4.9
EPSS
0%
Percentile
26.9
In the wild
Unconfirmed
What it is

Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling `erLhcoreClassChat::hasAccessToRead()`, allowing operators to act on chats in departments they are not assigned to. Operators with the relevant role permissions (holduse, allowblockusers, allowtransfer) can hold, block users from, or transfer chats in departments they are not assigned to. This is a horizontal privilege escalation within one organization. As of time of publication, no known patched versions are available.

The record
Technical detail
CVSS v4.0
4.9 · MEDIUM
Vector
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:N/VI:H/VA:N/SC:N/SI:N/SA:N/E:U
EPSS
0.00346 · 26.9th percentile
Weakness
CWE-862 · Missing Authorization
Published
2026-02-26T01:42Z
EPSS history
Timeline
  • 26 FEB 01:42Z
    LiveHelperChat has department-level authorization bypass in holdaction, blockuser, and transferchat endpoints
    cvelistv5