CVE-2026-2511CWE-89

JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.4 - Unauthenticated SQL Injection via 'multiformid' Parameter

High · published March 26, 2026

CVSS v3.1
7.5
EPSS
0%
Percentile
22.0
In the wild
Unconfirmed
What it is

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the `multiformid` parameter in the `storeTickets()` function in all versions up to, and including, 3.0.4. This is due to the user-supplied `multiformid` value being passed to `esc_sql()` without enclosing the result in quotes in the SQL query, rendering the escaping ineffective against payloads that do not contain quote characters. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

The record
Technical detail
CVSS v3.1
7.5 · HIGH
Vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
CVSS v4.0
Not supplied
EPSS
0.00304 · 22.0th percentile
Weakness
CWE-89 · Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')
Published
2026-03-26T13:26Z
EPSS history
Timeline
  • 26 MAR 13:26Z
    JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.4 - Unauthenticated SQL Injection via 'multiformid' Parameter
    cvelistv5