CVE-2025-47658CWE-434

WordPress ELEX HelpDesk & Customer Ticketing System plugin <= 3.2.9 - Arbitrary File Upload vulnerability

Critical · published May 23, 2025

CVSS v3.1
9.9
EPSS
0%
Percentile
37.1
In the wild
Unconfirmed
What it is

🚨 A dangerously simple file upload flaw lets attackers drop a malicious web shell straight into your server! 🔥 Think of this vulnerability like a hotel that allows anyone to check in without proper ID — once they’ve got a room, they can do anything they want! An attacker could exploit this flaw to upload and execute a web shell, effectively gaining total control of your server. This means they could access sensitive data, manipulate your site, or even launch attacks from your server, making it a catastrophic breach!

Put simply

Think of this vulnerability like a hotel that allows anyone to check in without proper ID — once they’ve got a room, they can do anything they want! The ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System allows unrestricted file uploads, which can be exploited to upload dangerous file types such as web shells, without proper validation.

What to do

An attacker could exploit this flaw to upload and execute a web shell, effectively gaining total control of your server. This means they could access sensitive data, manipulate your site, or even launch attacks from your server, making it a catastrophic breach! Immediately update to the latest version of ELEX HelpDesk (3.2.10 or later) to close this vulnerability. Additionally, implement strict file validation checks and limit file types that can be uploaded to reduce risks. 🛡️ You've got this! Stay vigilant and secure your site with these steps! 💪✨

The record
Technical detail
CVSS v3.1
9.9 · CRITICAL
Vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H
CVSS v4.0
Not supplied
EPSS
0.00439 · 37.1th percentile
Weakness
CWE-434 · Unrestricted Upload of File with Dangerous Type
Published
2025-05-23T12:43Z
EPSS history
Timeline
  • 23 MAY 12:43Z
    WordPress ELEX HelpDesk & Customer Ticketing System plugin <= 3.2.9 - Arbitrary File Upload vulnerability
    cvelistv5