CVE-2025-40553CWE-502

SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerability

Critical · published January 28, 2026

Patch now

High probability of exploitation

CVSS calls it critical at 9.8. It sits in the 99.3th percentile for exploit probability.

CVSS v3.1
9.8
EPSS
68%
Percentile
99.3
In the wild
Unconfirmed
What it is

🚨 An untrusted data deserialization flaw in SolarWinds Web Help Desk opens a doorway for remote code execution without needing any authentication! 🔥 Think of it like a guest who can sneak into a party without an invitation and then commandeer the DJ booth — they can control the music for everyone without anyone noticing until it’s too late! An attacker could exploit this vulnerability to run commands on the host machine, potentially compromising sensitive data, altering configurations, or even taking control of the entire system. The consequences could be absolutely devastating for any organization relying on this tool!

Put simply

Think of it like a guest who can sneak into a party without an invitation and then commandeer the DJ booth — they can control the music for everyone without anyone noticing until it’s too late! This vulnerability allows attackers to manipulate untrusted data during the deserialization process, enabling them to execute arbitrary code on the server without any prior authentication.

What to do

An attacker could exploit this vulnerability to run commands on the host machine, potentially compromising sensitive data, altering configurations, or even taking control of the entire system. The consequences could be absolutely devastating for any organization relying on this tool! Immediate action is crucial! Ensure to update to the latest patched version of SolarWinds Web Help Desk as soon as it’s available. Additionally, conduct a thorough audit of your system configurations and monitor for any suspicious activities. 🛡️ You've got this! Stay proactive and secure your systems, and soon you'll be a security hero! 💪✨

The record
Technical detail
CVSS v3.1
9.8 · CRITICAL
Vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CVSS v4.0
Not supplied
EPSS
0.67975 · 99.3th percentile
Weakness
CWE-502 · Deserialization of Untrusted Data
Published
2026-01-28T07:35Z
EPSS history
Timeline
  • 28 JAN 07:35Z
    SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerability
    cvelistv5