CVE-2025-40551KEV · OVERDUECWE-502

SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerability

Critical · published January 28, 2026

Patch now

Confirmed exploited, and the score agrees

CVSS calls it critical at 9.8. It is confirmed in active exploitation. It sits in the 99.7th percentile for exploit probability.

260
days past CISA
deadline
CVSS v3.1
9.8
EPSS
84%
Percentile
99.7
In the wild
Confirmed
What it is

🚨 An untrusted data deserialization flaw in SolarWinds Web Help Desk could let attackers execute code remotely without breaking a sweat! 🔥 Think of it as a delivery service that accepts packages without verifying the sender—anyone could send a dangerous parcel straight to your doorstep! 📦 With this vulnerability, a malicious actor could gain full control over your host machine, running commands at will. This could lead to data breaches, system corruption, and a cascade of chaos for your organization—it's an absolute game-changer!

Put simply

Think of it as a delivery service that accepts packages without verifying the sender—anyone could send a dangerous parcel straight to your doorstep! 📦 This untrusted data deserialization vulnerability allows attackers to craft malicious input that gets executed by the server. By exploiting this flaw, they can bypass authentication and gain unauthorized access to the system.

What to do

With this vulnerability, a malicious actor could gain full control over your host machine, running commands at will. This could lead to data breaches, system corruption, and a cascade of chaos for your organization—it's an absolute game-changer! To protect your environment, patch SolarWinds Web Help Desk to the latest version immediately. Regularly audit your systems for untrusted data handling and ensure secure coding practices are in place. You've got this! With these steps, you'll protect your system and keep your data secure. 🛡️

The record
Technical detail
CVSS v3.1
9.8 · CRITICAL
Vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CVSS v4.0
Not supplied
EPSS
0.84181 · 99.7th percentile
Weakness
CWE-502 · Deserialization of Untrusted Data
Published
2026-01-28T07:33Z
KEV added
2026-02-03 · due 2026-02-06
EPSS history
Timeline
  • 03 FEB 00:00Z
    Added to CISA KEV — remediate by Feb 6
    kev
  • 28 JAN 07:33Z
    SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerability
    cvelistv5