CVE-2025-10054CWE-862broken-access-control

CVE-2025-10054

Medium · published November 21, 2025

CVSS v3.1
4.3
EPSS
0%
Percentile
21.9
In the wild
Unconfirmed
What it is

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.

The record
Technical detail
CVSS v3.1
4.3 · MEDIUM
Vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
CVSS v4.0
Not supplied
EPSS
0.00304 · 21.9th percentile
Weakness
CWE-862 · Missing Authorization
Published
2025-11-21T18:15Z
Affected products (1)
ProductVersionsFixed in
elula/wsdesk< 3.3.23.3.2
References (3)
https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-two.php#L77 · [email protected]https://plugins.trac.wordpress.org/changeset/3399391/ · [email protected]https://www.wordfence.com/threat-intel/vulnerabilities/id/07c92f79-94ac-4153-9ab2-9608601508b0?source=cve · [email protected]
EPSS history
Timeline
  • 21 NOV 12:28Z
    ELEX WordPress HelpDesk & Customer Ticketing System <= 3.3.1 - Missing Authorization to Authenticated (Subscriber+) Role Removal
    cvelistv5