CVE-2025-10039CWE-639

CVE-2025-10039

Medium · published November 21, 2025

CVSS v3.1

4.3

EPSS

Percentile

22.5

In the wild

Unconfirmed

What it is

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.

The record

Technical detail

CVSS v3.1: 4.3 · MEDIUM
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
CVSS v4.0: Not supplied
EPSS: 0.00309 · 22.5th percentile
Weakness: CWE-639 · Authorization Bypass Through User-Controlled Key
Published: 2025-11-21T18:15Z

Affected products (1)

Product	Versions	Fixed in
elula/wsdesk	< 3.3.0	3.3.0

References (3)

https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php#L259 · [email protected]https://plugins.trac.wordpress.org/changeset/3391342/ · [email protected]https://www.wordfence.com/threat-intel/vulnerabilities/id/d9ffc0af-9c3d-4f8e-ae0b-e51c0c67dfe1?source=cve · [email protected]

EPSS history

Timeline

21 NOV 12:28Z
ELEX WordPress HelpDesk & Customer Ticketing System <= 3.2.9 - Authenticated (Subscriber+) Insecure Direct Object Reference via 'eh_crm_ticket_single_view_client'
cvelistv5