CVE-2024-28988CWE-502

SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability

Critical · published September 1, 2025

CVSS v3.1
9.8
EPSS
39%
Percentile
98.6
In the wild
Unconfirmed
What it is

🚨 A Java Deserialization flaw in SolarWinds Web Help Desk is an open invitation for attackers to run commands on your host machine! 🔥 Think of this vulnerability like a hotel check-in desk that accepts any guest's ID without verifying it. If someone presents a phony ID, they could access any room, wreaking havoc without anyone noticing. This could result in an attacker taking complete control of your systems—stealing sensitive data, installing malicious software, or even wiping out critical information. Imagine the chaos that could ensue! This exploit is absolutely devastating if left unpatched.

Put simply

Think of this vulnerability like a hotel check-in desk that accepts any guest's ID without verifying it. If someone presents a phony ID, they could access any room, wreaking havoc without anyone noticing. This vulnerability allows for remote code execution by exploiting deserialization processes, where an attacker can send crafted data to the server, causing it to execute arbitrary code as if it were a trusted request.

What to do

This could result in an attacker taking complete control of your systems—stealing sensitive data, installing malicious software, or even wiping out critical information. Imagine the chaos that could ensue! This exploit is absolutely devastating if left unpatched. Patch your SolarWinds Web Help Desk immediately with the latest update available. Ensure that you're running the most secure version to close off this critical vulnerability. Review your security policies to prevent unauthenticated access. You've got this! Follow these steps, and you'll thwart potential attackers in no time! 🛡️

The record
Technical detail
CVSS v3.1
9.8 · CRITICAL
Vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CVSS v4.0
Not supplied
EPSS
0.39091 · 98.6th percentile
Weakness
CWE-502 · Deserialization of Untrusted Data
Published
2025-09-01T21:18Z
EPSS history
Timeline
  • 01 SEP 21:18Z
    SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability
    cvelistv5