CVE-2024-28987KEV · OVERDUECWE-798

SolarWinds Web Help Desk Hardcoded Credential Vulnerability

Critical · published August 21, 2024

Patch now

Confirmed exploited, and the score agrees

CVSS calls it critical at 9.1. It is confirmed in active exploitation. It sits in the 99.8th percentile for exploit probability.

717
days past CISA
deadline
CVSS v3.1
9.1
EPSS
93%
Percentile
99.8
In the wild
Confirmed
What it is

🚨 A hardcoded credential vulnerability in SolarWinds Web Help Desk is like leaving your front door wide open and handing out keys to anyone who asks! 🔥 Imagine a restaurant where the staff is given a master key that unlocks all the storage rooms, but nobody thought to change the code from the default. If a cunning stranger walks in, they could help themselves to anything, including sensitive customer data! This flaw allows remote unauthenticated users to access critical internal functions and modify data at will. An attacker could wreak absolute havoc, changing configurations, deleting records, or even exfiltrating sensitive information — it's a buffet of potential chaos!

Put simply

Imagine a restaurant where the staff is given a master key that unlocks all the storage rooms, but nobody thought to change the code from the default. If a cunning stranger walks in, they could help themselves to anything, including sensitive customer data! The vulnerability arises from hardcoded credentials within the SolarWinds Web Help Desk software, allowing anyone to gain unauthorized access to backend functionalities without needing any prior authentication.

What to do

This flaw allows remote unauthenticated users to access critical internal functions and modify data at will. An attacker could wreak absolute havoc, changing configurations, deleting records, or even exfiltrating sensitive information — it's a buffet of potential chaos! Immediately patch to the latest version released by SolarWinds, which addresses this vulnerability. Additionally, review your system settings and credentials to ensure no default logins remain active. Regular audits of user permissions can help catch similar issues in the future! You've got this! With a quick patch and some vigilance, your system can be secure again in no time! 🛡️

The record
Technical detail
CVSS v3.1
9.1 · CRITICAL
Vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
CVSS v4.0
Not supplied
EPSS
0.93299 · 99.8th percentile
Weakness
CWE-798 · Use of Hard-coded Credentials
Published
2024-08-21T21:17Z
KEV added
2024-10-15 · due 2024-11-05
EPSS history
Timeline
  • 15 OCT 00:00Z
    Added to CISA KEV — remediate by Nov 5
    kev
  • 21 AUG 21:17Z
    SolarWinds Web Help Desk Hardcoded Credential Vulnerability
    cvelistv5