CVE-2024-13606CWE-200

JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory

High · published February 13, 2025

CVSS v3.1
7.5
EPSS
0%
Percentile
36.3
In the wild
Unconfirmed
What it is

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets.

The record
Technical detail
CVSS v3.1
7.5 · HIGH
Vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
CVSS v4.0
Not supplied
EPSS
0.00431 · 36.3th percentile
Weakness
CWE-200 · Exposure of Sensitive Information to an Unauthorized Actor
Published
2025-02-13T09:21Z
EPSS history
Timeline
  • 13 FEB 09:21Z
    JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory
    cvelistv5