CVE-2024-13604CWE-200

KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin <= 1.7.4 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory

High · published April 5, 2025

CVSS v3.1
7.5
EPSS
0%
Percentile
40.0
In the wild
Unconfirmed
What it is

The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.

The record
Technical detail
CVSS v3.1
7.5 · HIGH
Vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
CVSS v4.0
Not supplied
EPSS
0.00474 · 40.0th percentile
Weakness
CWE-200 · Exposure of Sensitive Information to an Unauthorized Actor
Published
2025-04-05T01:44Z
EPSS history
Timeline
  • 05 APR 01:44Z
    KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin <= 1.7.4 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory
    cvelistv5