CVE-2024-13568CWE-200

Fluent Support – Helpdesk & Customer Support Ticket System <= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory

High · published March 1, 2025

CVSS v3.1
7.5
EPSS
0%
Percentile
36.4
In the wild
Unconfirmed
What it is

The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.

The record
Technical detail
CVSS v3.1
7.5 · HIGH
Vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
CVSS v4.0
Not supplied
EPSS
0.00432 · 36.4th percentile
Weakness
CWE-200 · Exposure of Sensitive Information to an Unauthorized Actor
Published
2025-03-01T04:21Z
EPSS history
Timeline
  • 01 MAR 04:21Z
    Fluent Support – Helpdesk & Customer Support Ticket System <= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory
    cvelistv5