CVE-2024-13552CWE-285

SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.0 - Insecure Direct Object Reference

Medium · published March 7, 2025

CVSS v3.1
4.3
EPSS
0%
Percentile
24.6
In the wild
Unconfirmed
What it is

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers.

The record
Technical detail
CVSS v3.1
4.3 · MEDIUM
Vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
CVSS v4.0
Not supplied
EPSS
0.00328 · 24.6th percentile
Weakness
CWE-285 · Improper Authorization
Published
2025-03-07T09:21Z
EPSS history
Timeline
  • 07 MAR 09:21Z
    SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.0 - Insecure Direct Object Reference
    cvelistv5