CVE-2024-12171CWE-862

ELEX WordPress HelpDesk & Customer Ticketing System <= 3.2.6 - Missing Authorization to Authenticated (Subscriber+) Privilege Escalation

High · published February 1, 2025

CVSS v3.1
8.8
EPSS
1%
Percentile
42.0
In the wild
Unconfirmed
What it is

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to privilege escalation due to a missing capability check on the 'eh_crm_agent_add_user' AJAX action in all versions up to, and including, 3.2.6. This makes it possible for authenticated attackers, with Subscriber-level access and above, to create new administrative user accounts.

The record
Technical detail
CVSS v3.1
8.8 · HIGH
Vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
CVSS v4.0
Not supplied
EPSS
0.00501 · 42.0th percentile
Weakness
CWE-862 · Missing Authorization
Published
2025-02-01T03:21Z
EPSS history
Timeline
  • 01 FEB 03:21Z
    ELEX WordPress HelpDesk & Customer Ticketing System <= 3.2.6 - Missing Authorization to Authenticated (Subscriber+) Privilege Escalation
    cvelistv5