CVE-2023-5421CWE-20

Possible XSS execution in customer information

Low · published October 16, 2023

CVSS v3.1
3.5
EPSS
0%
Percentile
37.7
In the wild
Unconfirmed
What it is

An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs

immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before.

This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

The record
Technical detail
CVSS v3.1
3.5 · LOW
Vector
CVSS:3.1/AV:A/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N
CVSS v4.0
Not supplied
EPSS
0.00445 · 37.7th percentile
Weakness
CWE-20 · Improper Input Validation
Published
2023-10-16T08:10Z
EPSS history
Timeline
  • 16 OCT 08:10Z
    Possible XSS execution in customer information
    cvelistv5