CVE-2023-50839CWE-89

WordPress JS Help Desk – Best Help Desk & Support Plugin <= 2.8.1 is vulnerable to SQL Injection

Critical · published December 28, 2023

CVSS v3.1
9.3
EPSS
2%
Percentile
81.0
In the wild
Unconfirmed
What it is

🚨 A sneaky SQL injection vulnerability in JS Help Desk could let attackers manipulate your database with ease! 🔥 Think of it like a clever con artist slipping a fake invoice into the pile of real ones at an office. If no one checks the details, the con artist can change account balances or even steal sensitive information! An attacker could exploit this vulnerability and execute unwanted SQL commands, gaining full access to your database. This means they could read, modify, or delete any data at will—absolutely devastating for your organization and your users!

Put simply

Think of it like a clever con artist slipping a fake invoice into the pile of real ones at an office. If no one checks the details, the con artist can change account balances or even steal sensitive information! This SQL injection vulnerability arises from improper neutralization of special elements in an SQL command, allowing malicious inputs to compromise the integrity of the database. The affected versions range from n/a up to 2.8.1 of the JS Help Desk plugin.

What to do

An attacker could exploit this vulnerability and execute unwanted SQL commands, gaining full access to your database. This means they could read, modify, or delete any data at will—absolutely devastating for your organization and your users! Patch your JS Help Desk plugin to version 2.8.2 or later immediately to close this security gap. Additionally, review all input sanitization practices to ensure that SQL commands are properly secured against malicious inputs. You've got this! Follow these steps, and you'll have your systems secured in no time! 🛡️

The record
Technical detail
CVSS v3.1
9.3 · CRITICAL
Vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:N/A:L
CVSS v4.0
Not supplied
EPSS
0.02041 · 81.0th percentile
Weakness
CWE-89 · Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')
Published
2023-12-28T20:02Z
EPSS history
Timeline
  • 28 DEC 20:02Z
    WordPress JS Help Desk – Best Help Desk & Support Plugin <= 2.8.1 is vulnerable to SQL Injection
    cvelistv5