CVE-2023-22964

Zoho ManageEngine ServiceDesk Plus MSP before 10611, and 13x before 13004, is vulnerable to authentication bypass when LDAP authentication is enabled

Critical · published January 20, 2023

CVSS v3.1
9.1
EPSS
2%
Percentile
84.2
In the wild
Unconfirmed
What it is

🚨 An authentication bypass lurks in Zoho ManageEngine ServiceDesk Plus MSP before version 10611, letting intruders sneak in while you’re not looking! 🔥 It’s like having a hotel lobby without a front desk — anyone can waltz in and access rooms without a keycard! Talk about an open invitation to mischief. An attacker could exploit this vulnerability to gain unauthorized access to sensitive data and functionalities, potentially compromising your entire support system. This could lead to data breaches, manipulation of records, or even full system takeover. The implications are absolutely devastating!

Put simply

It’s like having a hotel lobby without a front desk — anyone can waltz in and access rooms without a keycard! Talk about an open invitation to mischief. This vulnerability allows attackers to bypass authentication when LDAP is enabled, meaning they can authenticate without the proper credentials. Essentially, it’s a gap in the security checks that should be verifying user identities before granting access.

What to do

An attacker could exploit this vulnerability to gain unauthorized access to sensitive data and functionalities, potentially compromising your entire support system. This could lead to data breaches, manipulation of records, or even full system takeover. The implications are absolutely devastating! Immediately update to version 10611 or 13004 to close this vulnerability and disable LDAP authentication as a temporary measure. Review and strengthen your user access controls to prevent unauthorized entry. Don’t wait — secure your systems now! You’ve got this! Follow these steps, and you’ll be back in control of your system in no time! 🛡️

The record
Technical detail
CVSS v3.1
9.1 · CRITICAL
Vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
CVSS v4.0
Not supplied
EPSS
0.02448 · 84.2th percentile
Published
2023-01-20T00:00Z
EPSS history
Timeline
  • 20 JAN 00:00Z
    Zoho ManageEngine ServiceDesk Plus MSP before 10611, and 13x before 13004, is vulnerable to authentication bypass when LDAP authentication is enabled
    cvelistv5