CVE-2020-9758

An issue was discovered in chat.php in LiveZilla Live Chat 8.0.1.3 (Helpdesk)

published March 9, 2020

CVSS
—
EPSS
2%
Percentile
84.3
In the wild
Unconfirmed
What it is

⚠️ A blind JavaScript injection lurking in LiveZilla's chat.php could spell trouble for your helpdesk! ✨ Think of this like a sneaky waiter who overhears your conversations and jots down your order without you knowing. In this case, the attacker can gather usernames and passwords simply by exploiting a flaw in the parameters sent to the server. An attacker could escalate their privileges from unauthenticated to user-level access, potentially taking over entire accounts. This would mean not just accessing sensitive information, but also controlling helpdesk operations in a way that could be absolutely devastating. 😱

Put simply

Think of this like a sneaky waiter who overhears your conversations and jots down your order without you knowing. In this case, the attacker can gather usernames and passwords simply by exploiting a flaw in the parameters sent to the server. This vulnerability allows attackers to inject JavaScript through the name parameter, leading to a stored XSS that can retrieve multiple credentials from the database. It specifically targets the mobile/chat URI via the lgn and psswrd parameters.

What to do

An attacker could escalate their privileges from unauthenticated to user-level access, potentially taking over entire accounts. This would mean not just accessing sensitive information, but also controlling helpdesk operations in a way that could be absolutely devastating. 😱 To mitigate this risk, it's crucial to update to a patched version of LiveZilla that addresses this JavaScript injection. Additionally, sanitize user input to ensure parameters are properly validated, preventing such injections in the future. You've got this! Take these steps, and you'll have your helpdesk secured in no time! 🛡️

The record
Technical detail
CVSS
Not scored
CVSS v4.0
Not supplied
EPSS
0.02465 · 84.3th percentile
Published
2020-03-09T18:27Z
EPSS history
Timeline
  • 09 MAR 18:27Z
    An issue was discovered in chat.php in LiveZilla Live Chat 8.0.1.3 (Helpdesk)
    cvelistv5