CVE-2020-3280CWE-20

Cisco Unified Contact Center Express Remote Code Execution Vulnerability

Critical · published May 22, 2020

CVSS v3.0
9.8
EPSS
7%
Percentile
94.2
In the wild
Unconfirmed
What it is

🚨 A single malicious Java object is all it takes to turn the Cisco Unified CCX into a playground for attackers! 🔥 Think of an insecure deserialization flaw like a restaurant chef who blindly follows orders without checking the ingredients — if someone slips in a harmful recipe, the result could be disastrous for everyone dining in. 🍽️ An attacker could run arbitrary code with root privileges, meaning they could take control of the entire system, access sensitive information, or even disable critical services. This could lead to devastating consequences for any organization relying on the Unified CCX for their customer interactions.

Put simply

Think of an insecure deserialization flaw like a restaurant chef who blindly follows orders without checking the ingredients — if someone slips in a harmful recipe, the result could be disastrous for everyone dining in. 🍽️ This vulnerability stems from the insecure deserialization of user-supplied content in the Java Remote Management Interface of Cisco Unified CCX, allowing unauthorized code execution when a malicious serialized object is sent to a specific listener on the affected device.

What to do

An attacker could run arbitrary code with root privileges, meaning they could take control of the entire system, access sensitive information, or even disable critical services. This could lead to devastating consequences for any organization relying on the Unified CCX for their customer interactions. Immediately upgrade to the patched version of Unified CCX to mitigate this vulnerability. Additionally, consider implementing strict input validation measures to filter out potentially harmful serialized objects. Regularly audit your systems to ensure they're not exposed to such exploits. You've got this! With a quick update and some proactive measures, you can keep your systems safe and sound. 🛡️

The record
Technical detail
CVSS v3.0
9.8 · CRITICAL
Vector
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CVSS v4.0
Not supplied
EPSS
0.07117 · 94.2th percentile
Weakness
CWE-20 · Improper Input Validation
Published
2020-05-22T05:15Z
EPSS history
Timeline
  • 22 MAY 05:15Z
    Cisco Unified Contact Center Express Remote Code Execution Vulnerability
    cvelistv5