CVE-2020-2507CWE-77CWE-78

command injection vulnerability in Helpdesk

Critical · published February 3, 2021

CVSS v3.1
9.8
EPSS
3%
Percentile
87.4
In the wild
Unconfirmed
What it is

🚨 Remote command injection on QNAP systems? That's a serious red flag! 🔥 Think of this like having a faulty intercom system in a secure building — anyone could buzz in and give orders to the staff without even being verified. That's exactly how attackers could run arbitrary commands on your QNAP device if it's running a vulnerable Helpdesk version. If exploited, an attacker could take over your system and run any command they desire, which could lead to unauthorized data access, system disruptions, or worse! This is absolutely devastating — your sensitive information could be at risk, and your entire setup could be in jeopardy.

Put simply

Think of this like having a faulty intercom system in a secure building — anyone could buzz in and give orders to the staff without even being verified. That's exactly how attackers could run arbitrary commands on your QNAP device if it's running a vulnerable Helpdesk version. This vulnerability in earlier versions of QNAP's Helpdesk allows remote attackers to inject and execute arbitrary commands, effectively bypassing any local safeguards. Affected versions include those prior to 3.0.3.

What to do

If exploited, an attacker could take over your system and run any command they desire, which could lead to unauthorized data access, system disruptions, or worse! This is absolutely devastating — your sensitive information could be at risk, and your entire setup could be in jeopardy. Update your QNAP Helpdesk immediately to version 3.0.3 or later to close this critical vulnerability. Regularly check for updates and ensure your security policies are in place to mitigate these types of risks. You've got this! With these steps, you'll shore up your defenses in no time! 🛡️

The record
Technical detail
CVSS v3.1
9.8 · CRITICAL
Vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
CVSS v4.0
Not supplied
EPSS
0.03042 · 87.4th percentile
Weaknesses
CWE-77 · Improper Neutralization of Special Elements used in a Command ('Command Injection'); CWE-78 · Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')
Published
2021-02-03T15:51Z
EPSS history
Timeline
  • 03 FEB 15:51Z
    command injection vulnerability in Helpdesk
    cvelistv5