CVE-2020-24881

SSRF exists in osTicket before 1.14.3, where an attacker can add malicious file to server or perform port scanning

published November 2, 2020

Patch now

High probability of exploitation

NVD has not assigned a CVSS score to this record. It sits in the 99.5th percentile for exploit probability.

CVSS
—
EPSS
73%
Percentile
99.5
In the wild
Unconfirmed
What it is

⚠️ Here's a sneaky SSRF vulnerability lurking in osTicket versions before 1.14.3! An attacker could potentially add malicious files to your server or even perform port scans. 🔍 Think of this like a delivery person who can access your entire mailroom just by handing over a mislabeled package — once they’re in, they can rummage through everything without anyone checking their credentials! 📦 If exploited, this vulnerability could allow an attacker to manipulate your server’s resources, potentially leading to data leaks or unauthorized access. It’s like opening the doors to your office without a security check!

Put simply

Think of this like a delivery person who can access your entire mailroom just by handing over a mislabeled package — once they’re in, they can rummage through everything without anyone checking their credentials! 📦 This Server-Side Request Forgery (SSRF) vulnerability enables attackers to submit crafted requests that can lead to unauthorized file uploads or port scanning on the server due to inadequate input validation and access controls.

What to do

If exploited, this vulnerability could allow an attacker to manipulate your server’s resources, potentially leading to data leaks or unauthorized access. It’s like opening the doors to your office without a security check! Update osTicket to version 1.14.3 or later immediately to close this security gap. Additionally, review your server configurations to ensure proper validation and restrictions are in place for external requests. You’ve got this! By staying proactive and applying these updates, you're on your way to becoming a security hero! 🦸‍♂️

The record
Technical detail
CVSS
Not scored
CVSS v4.0
Not supplied
EPSS
0.73449 · 99.5th percentile
Published
2020-11-02T14:42Z
EPSS history
Timeline
  • 02 NOV 14:42Z
    SSRF exists in osTicket before 1.14.3, where an attacker can add malicious file to server or perform port scanning
    cvelistv5