CVE-2018-0714

Command injection vulnerability in Helpdesk versions 1.1.21 and earlier in QNAP QTS 4.2.6 build 20180531, QTS 4.3.3 build 20180528, QTS 4.3.4 build 20180528…

published August 13, 2018

CVSS
—
EPSS
2%
Percentile
82.8
In the wild
Unconfirmed
What it is

⚠️ A remote command injection vulnerability is hiding in Helpdesk versions 1.1.21 and earlier—think of it as a sneaky intruder who can just waltz into your house and start rearranging your furniture! 🏠💻 Imagine your helpdesk software as a restaurant kitchen where all orders are prepared without checking the recipes. If someone slips in a fake recipe, they could cook whatever they wanted, overriding the usual processes and potentially poisoning the meal! If exploited, an attacker could run arbitrary commands on the compromised application, which means they could access sensitive data, modify settings, or even shut down services—an absolutely devastating scenario for any organization.

Put simply

Imagine your helpdesk software as a restaurant kitchen where all orders are prepared without checking the recipes. If someone slips in a fake recipe, they could cook whatever they wanted, overriding the usual processes and potentially poisoning the meal! This command injection flaw allows remote attackers to execute arbitrary commands in Helpdesk applications, taking advantage of inadequate input validation that fails to filter out harmful inputs.

What to do

If exploited, an attacker could run arbitrary commands on the compromised application, which means they could access sensitive data, modify settings, or even shut down services—an absolutely devastating scenario for any organization. To protect yourself, update to a patched version of Helpdesk if available. Ensure your QNAP QTS systems are checked for updates, and implement input validation measures to prevent unauthorized command execution. You've got this! Stay vigilant and secure your systems, and you'll keep that intruder at bay! 🛡️✨

The record
Technical detail
CVSS
Not scored
CVSS v4.0
Not supplied
EPSS
0.02251 · 82.8th percentile
Published
2018-08-13T13:00Z
EPSS history
Timeline
  • 13 AUG 13:00Z
    Command injection vulnerability in Helpdesk versions 1.1.21 and earlier in QNAP QTS 4.2.6 build 20180531, QTS 4.3.3 build 20180528, QTS 4.3.4 build 20180528…
    cvelistv5