CVE-2009-2047

Directory traversal vulnerability in the Administration interface in Cisco Customer Response Solutions (CRS) before 7.0(1) SR2 in Cisco Unified Contact Center…

published July 16, 2009

CVSS
—
EPSS
2%
Percentile
83.9
In the wild
Unconfirmed
What it is

⚠️ A sneaky directory traversal bug lurks in Cisco's Customer Response Solutions! Remote authenticated users could be accessing files they shouldn't — it's like finding a hidden door to the manager's office! 🔍 Think of it like a delivery driver who accidentally reads the internal memo while dropping off packages at the office. They don't have permission to see those documents, but they stumble upon them anyway because the delivery instructions were too vague. This vulnerability could allow users to read, modify, or even delete crucial files on the server, leading to unauthorized changes or data loss. Imagine a rogue employee altering customer data — the chaos could be absolutely devastating!

Put simply

Think of it like a delivery driver who accidentally reads the internal memo while dropping off packages at the office. They don't have permission to see those documents, but they stumble upon them anyway because the delivery instructions were too vague. The vulnerability exists in the Administration interface of Cisco CRS prior to version 7.0(1) SR2, allowing authenticated users to manipulate file paths and access arbitrary files on the server.

What to do

This vulnerability could allow users to read, modify, or even delete crucial files on the server, leading to unauthorized changes or data loss. Imagine a rogue employee altering customer data — the chaos could be absolutely devastating! Ensure you upgrade to Cisco CRS version 7.0(1) SR2 or later immediately to close this hole. Additionally, review user permissions to minimize access to sensitive areas of the system. You've got this! By taking these steps, you'll keep your systems safe and sound. 🛡️

The record
Technical detail
CVSS
Not scored
CVSS v4.0
Not supplied
EPSS
0.02399 · 83.9th percentile
Published
2009-07-16T15:00Z
EPSS history
Timeline
  • 16 JUL 15:00Z
    Directory traversal vulnerability in the Administration interface in Cisco Customer Response Solutions (CRS) before 7.0(1) SR2 in Cisco Unified Contact Center…
    cvelistv5